top of page

Terms and Conditions

Thank you for shopping with Ātaahua Beautiful Plant Hair. By proceeding with your purchase, you agree to the following terms and conditions:

Product Description:

We take great care to accurately describe our Harakeke plant hair extensions, including their colour, length, and texture. However, please note that natural variations may occur, and the actual product might differ slightly from the images displayed on our website.

Payment and Pricing:

All prices are listed in $NZ currency, inclusive of applicable taxes and fees. Payment can be made securely through our designated payment gateway. We reserve the right to modify prices and promotions without prior notice.

Shipping and Delivery:

We endeavour to process and dispatch orders promptly. However we need an estimate between 2-3weeks to prepare your order first to ensure it is prepared and packaged of the highest quality. Please understand international tracked or couriered delivery have their own estimate delivery times and we will do our best to fit within these.


These are estimates and will vary and cannot be guaranteed. 


Kindly ensure the accuracy of your shipping address to avoid delays.


Unfortunately we cannot be responsible for any item lost or damaged in transit, however, please contact us asap with any issues and we will do our best to help rectify the situation.

Customs / Taxes:

Buyers are responsible for any customs and import taxes that may apply.  Please check your Countries fees prior to purchasing.  We cannot accept any liability for delays due to customs.  Thank you for your understanding.

Return and Exchange Policy:

We are unable to accept cancellations, but please email us if you are having difficulties with your order.  Due to hygienic reasons we are unable to accept 'Change of mind' items, Returns or Exchanges or cancellations.  Please make sure you are happy first before purchasing.

Care Instructions:

Harakeke plant hair extensions require special care. Please follow the care instructions provided to ensure the longevity and quality of your extensions.

Natural Product Disclaimer:

As Harakeke plant hair extensions are made from natural materials, variations in colour, texture, and length may occur. We celebrate these unique qualities as a testament to the authenticity of our products.

Copyright and Intellectual Property:

All content on our website, including images, text, and logos, is the intellectual property of Ātaahua Beautiful Plant Hair, Made by K and protected by copyright laws. Any unauthorised use or reproduction is strictly prohibited.

Privacy Policy:

Safeguarding your privacy is important to us and we use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Governing Law:

These terms and conditions shall be governed by and interpreted in accordance with the laws of New Zealand / Aotearoa, and any disputes shall be subject to the exclusive jurisdiction of the courts in New Zealand / Aotearoa.


By proceeding with your purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please don't hesitate to contact our customer support team at

bottom of page